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Shipping Policy

FREE SHIPPING throughout the USA.  Includes any destination with a US zip code and all shipments are sent with tracking numbers.

Delivery Times

  • All items available through RetropolitanJewelry.com are readily stocked at out shop and ship within 2-3 business days of your order.

Carriers

  • RetropolitanJewelry.com uses USPS as its sole carrier.

Refused Packages

  • Who'd refuse a package of jewelry?  It hasn't happened yet, but if so, such returns will be subject to a 15% re-stock fee in order to cover our fixed costs.

RETURNS

General Information

  • You may return all items for a refund, minus a 15% re-stock fee.
  • You will receive 85 percent of the each item’s purchase if each item is returned:

Undamaged and in condition similar to when shipped to you;
With all packaging materials and documents; and
With a copy of the sales receipt or copy of your internet order.

Process

  • To return an item to RetropolitanJewelry.com, simply contact us through the site within three (3) business days of receipt of you item(s).  No hassle with Return Merchandise Authorizations (RMAs), etc.  Just let us know and send directly to us at:

Retropolitan Jewelry
242 Roosevelt Trail
Windham, ME  04062

 

·            Once your authorized return is received and deemed in same condition, your purchase will be refunded back to your credit card/Paypal or an exchange will be shipped.

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